Privacy Policy | FinAxis

Last updated: 17 June 2026

Note: This policy is a starting template. Please have it reviewed and finalised by your legal counsel before relying on it.

FinAxis Financial Services Limited ("FinAxis", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why, and how we handle it when you use finaxis.co.in or our services.

1. Information we collect

Information you provide: name, email, phone number, city, loan or product requirement, and any details you submit through our forms or share with our team.
Financial information: where required to assess a loan, wealth, or insurance requirement (for example income or business details) — shared by you voluntarily.
Automatically collected: basic usage data such as pages visited and device/browser type, via cookies and analytics.

2. How we use your information

To understand your requirement and recommend suitable financial products.
To connect you with appropriate banks, NBFCs, or partners and facilitate your application.
To respond to your enquiries and provide customer support.
To send service updates and, where you have opted in, relevant offers.
To comply with legal and regulatory obligations.

3. Sharing your information

We may share your information with banks, NBFCs, and financial partners strictly to process your enquiry or application, and with service providers who support our operations under confidentiality obligations. We do not sell your personal information. We may disclose information where required by law or regulatory authority.

4. Cookies

We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect some features.

5. Data security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by contacting us.

7. Third-party links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.

8. Grievance officer

In line with applicable Indian IT rules, concerns regarding your data may be addressed to our grievance contact at info@finaxis.co.in.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact us

Questions about this policy? Email info@finaxis.co.in or visit our Contact page.